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Hospitality · ATS Keyword List

Resume Keywords for Hotel Manager

Hotel manager resumes need property scale, guest experience metrics, and revenue/cost outcomes.

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Hard Skills & Technical Keywords

These are the keywords ATS systems weight most heavily for Hotel Manager roles. Include the ones you legitimately have throughout your resume.

Hotel OperationsRevenue ManagementProperty Management Systems (Opera, Marriott PMS)Guest ExperienceBudget ManagementF&B OperationsHousekeeping ManagementFront Office Management

Soft Skills That Strengthen the Resume

Soft skills weight less than hard skills, but the right ones — woven into bullets — round out the picture.

Team leadershipGuest recoveryVendor management

Certifications That Matter

Missing required certifications causes ATS auto-rejection in many systems — especially for healthcare, finance, and skilled trade roles. List the ones you hold prominently.

CHA (Certified Hotel Administrator)Hotel Revenue Management Certification

Action Verbs for Hotel Manager Bullets

Lead every bullet with a strong action verb. These are the verbs hiring managers expect to see in Hotel Manager resumes.

ManagedImprovedIncreasedLedReduced

Example Bullets

Strong Hotel Manager bullets follow a structure: action verb + specific scope + measurable outcome. Use these as inspiration — adapt to your actual experience.

Managed 240-room hotel with 80 staff and $14M annual revenue, achieving 86% occupancy
Improved TripAdvisor ranking from #18 to #4 in market through service training and amenity upgrades
Increased RevPAR 22% YoY through revenue management strategy and channel mix optimization

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